Return and Refund Policy
AURRONEX LLC wants you to be completely satisfied with your purchase. If you’re not happy, we’re here to help.
30-Day Return Policy
You have 30 days from the date of delivery to return eligible items for a refund or exchange.
Eligibility Requirements
To be eligible for a return, items must be:
- Unused and in the same condition as received
- In original packaging
- Accompanied by proof of purchase
How to Initiate a Return
To start a return, please contact us at:
Email: help@aurronex.com
Phone: +1 (406) 204-5498
We will provide you with return instructions and a return authorization if applicable.
Refund Processing
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.
Exchanges
If you need to exchange an item, please contact us to arrange the exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at help@aurronex.com with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
Contact Information
AURRONEX LLC
127 N Higgins Ave Ste 307d #2322
Missoula, Montana 59802 US
Email: help@aurronex.com
Phone: +1 (406) 204-5498